Request an update Check an order

Claims

Help with a lost or delayed order.

Submit a new request or ask for an update about an existing Wayco claim.

Submit a new claim

For an order that may be lost or materially delayed.

Request a claim update

For a claim that already has a Wayco reference.

Request an update

Before starting

Order number
Retailer
Purchase date
Tracking number
Expected delivery date
Description of the issue
Information about any refund or replacement already received