Terms of use

These terms apply to anyone who visits the Wayco website or uses the Wayco support platform, including the order-check tool and the claim-submission and update-request forms. They are operated by Wayco on behalf of eligible order-protection programmes administered by [PROGRAMME ADMINISTRATOR].

Wayco provides technology and support services that allow customers to check the status of an order, submit information about a delivery issue, and request updates during a review. Wayco does not itself decide whether a claim is approved; coverage decisions are made under the applicable order-protection terms by the provider responsible for the relevant programme.

You agree to use the website and platform only for legitimate purposes connected to your own order, and not to submit false, misleading, or fraudulent information.

Nothing on this website constitutes a promise, guarantee, or approval of any coverage outcome, refund, replacement, or other remedy. Outcomes depend on the applicable terms and the facts of each case.

The Wayco name, website design, and content are the property of Wayco or its licensors and may not be copied or reused without permission.

To the fullest extent permitted by law, Wayco is not liable for indirect or consequential losses arising from your use of this website, except where liability cannot be excluded under applicable law.

These terms are governed by the laws applicable in [APPLICABLE JURISDICTIONS].

These terms may be updated from time to time. Material changes will be reflected by updating the effective date at the top of this page.

Questions about these terms can be sent through the contact page.