Legal

Legal and programme information.

The documents below explain how this website works, how information is handled, and where the terms connected to an individual order can be found.

Website terms

The terms that apply when using this website and its forms.

What information Wayco collects, why, and how it is handled.

How order protection is described, and where the binding terms for an order live.

How a submitted request is handled and who makes the decision.

Wayco's operating role and how to raise a licensing enquiry.

How to raise a complaint and how it is recorded and reviewed.

Accessibility objectives and how to report a barrier.

How retailer and carrier names are used on this website.