Claim tracker
See the latest recorded status of your claim.
Use the claim reference and matching email address to see review progress, the decision when issued, and disbursement details for an approved claim.
Find your claim
Claim reference and email
Both values must match the stored claim record. This prevents a claim from being displayed from a reference alone.
Review progress
See whether the claim is received, under review, waiting for information, or complete.
Decision
See the recorded approval or denial and the decision reason when one is available.
Disbursement
For approved claims, see the approved amount, payment status, method, and expected date when recorded.
Cannot find your claim reference?
Check the confirmation sent when the claim was submitted. If you still cannot locate it, contact support with the order number, retailer, and email used for the claim.
Go to support