Existing claim

Request an update about an existing claim.

Enter the reference and matching contact details associated with your request. Wayco’s team will locate the record and send the latest available information through the verified contact channel.

Wayco does not display live claim information on this website. This form asks the team to send the latest available update to the verified contact details on the record.

Claim reference

For example WYC-2026-7K4P2D, as supplied in your confirmation.

Full name

Order number

Email associated with the claim

Confirm email

Retailer

Postal or ZIP code

Retailer names are used to identify the source of an order. Unless expressly stated, Wayco is independent of and is not sponsored, endorsed, administered, or operated by the retailer.

Preferred contact method

Reason for update request

Message(optional)

Please do not include payment-card information, passwords, government identification numbers, or other highly sensitive information in this form. If documents are needed, Wayco will provide secure submission instructions.

I understand that this form requests an update and does not display live claim information.

No claim reference? Submit a claim or check an order.